EGEAC – Empresa de Gestão de Equipamentos e Animação Cultural, E.M., S.A., is responsible for the preservation, promotion, and management of some of the most iconic cultural spaces in the city and for holding the Festas de Lisboa as well as other major cultural events, which take place seasonally.

With a privileged intervention in the city, EGEAC ensures multidisciplinary, comprehensive, inclusive, and democratic programming, seeking to be an active and receptive agent, both in the contemporary and popular spheres.

It is EGEAC’s mission to promote diversified and qualified access to culture, to stimulate artistic creation, to value cultural heritage, to encourage the growth of the audiences and to develop the promotion, preservation and dynamization of cultural activity in Lisbon.


Out-of-court settlements for resolving consumer disputes

EGEAC, E.M. is a member of the Lisbon Consumer Conflict Arbitration Centre, with the following contact details:

Rua dos Douradores, 116, 2º

1100-207 LISBOA;

Tel: +351 218 807 030 / Fax: +351 218 807 038;

E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt;

Web: www.centroarbitragemlisboa.pt


In the case of litigation, the consumer can get in touch with this litigation resolution body.

Further information is available on Portal do Consumidor www.consumidor.pt


EGEAC Reporting Channel

This channel is intended to report a typified set of matters, whose knowledge of non-compliance may occur or have occurred within the scope of professional activity in the broadest sense. Confidentiality and, if desired, anonymity are guaranteed.


To make a report or follow the status of a report, go to: Reporting Channel